Business Value of Information Technology

Business Challenge: Determining ROI for IT

71% of IT executives say CEOs & CFOs are demanding better ways to show how IT investments bring business value...

...Only 60% of companies measure the business value of IT

  • 62% find it difficult to calculate the ROI
  • 52% say executives are “skeptical” of ROI results
  • 45% say metrics don’t adequately capture business value

What is the best way to assess the value that IT delivers?

CIO Insight Survey 2006

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