Upgrade/Enhancement Assistance

Managing an IT environment can be complex and difficult. Keeping up with upgrading applications can be time consuming, especially in complex management environments. The complexity of a management environment is not only determined by Synactive team, but we partner with you to perform your GuiXT application upgrades.

The value of this technical service is that careful implementation of software upgrades reduces the risk of installation failures. Careful implementation also helps to eliminate elements that could cause your management environment to function incorrectly. Planned upgrade downtime will be reduced to a minimum and you'll fully protect your management environment. Upgrade Assistance will bring you confidence and reassurance in the successful completion of this important task. This assistance brings you confidence and reassurance in proper implementation of upgrades. Reduces the risk of upgrade failures, and planned upgrade downtime will be reduced to a minimum.

Together with Synactive engineer you'll perform your GuiXT software upgrade. The Synactive engineer will make sure the upgrade activities run as smoothly as possible enabling the new features of the updated application. After the software has been upgraded a check will be done to see if the application functions properly. Optionally, depending on your needs, you may choose to have the Synactive engineer assist in distributing new software to the appropriate managed objects.

Synactive engineer will leave the upgraded scripts and software along with detailed documents explaining the changes. Also, all technical documents pertaining to installation, upgrades, and all our software packages will be provided.